The Vestor's Voice® is a newsletter for franchisees of HomeVestors of America. When you have news, questions, comments or ideas, please send them to us for publication. Submit photographs, too!
Scott White, Editorial Director
Send your materials to our Editorial Director, Scott White.
Beginning immediately, when you call HomeVestors please use our new phone number: 972.532.8000.
The new number makes it easier for you to reach people at the corporate office in an efficient, quick manner.
While 972.532.8000 is an automated number, it allows you to dial an extension, eliminating the possibility of being put on hold while other calls are answered (our phones are really busy) or waiting for an operator to answer.
We ask that you no longer use the number you may have programmed into your speed dials (972.761.0046) unless it's an emergency.
The new system works like this:
1. Dial 972.532.8000.
2. A main menu greeting will instruct you to enter your party's extension (if you know it ahead of time), or to press the "star" (*) button for a corporate directory. The directory functions using the first three letters of the person's LAST name, so keep that in mind. You can look up extensions as well as direct dial numbers in the Corporate Post Office on the HomeVestors Web site.
3. Your call is sent directly to the person's extension. If your party does not answer, you can either leave a voice mail or, if your call is time-critical or an emergency, you can press zero to reach an operator during business hours. You can also press "3" and a different extension number during the voice mail greeting to try another party without having to redial.
By using 972.532.8000 you'll get faster, more efficient service. We appreciate your support!
