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The Vestor's Voice®

Jun. 1, 2007 Edition

Heard And Overheard

So many franchisees, so many great ideas
By John P. Hayes, Ph. D.

Traveling the country to talk with HVA franchisees has taught CEO John P. Hayes a thing or two about how and what they think. Here, he shares some interesting comments he's received of late -- or overheard, in some cases -- from franchisees and their staff. . . .

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